Wishlist

I think Elevate pay would be very helpful if you could implement an invoicing system. Freelancers could create and send invoices to clients, and clients could pay directly through the invoice using their Visa or MasterCard. This is something CONTRA is currently doing. If you could add this feature, it would be a lifesaver.

Please issue new virtual cards, and the feature to add them to Pay

I would would like to apply for a new card for my Elevate account. Either my current card is expiring soon or I require an additional card due to some circumstances. I am requesting for a quick and hassle-free card delivery. Thank you.

Need virtual cards (Urgent )

It would be very useful to have an option to send payment requests to clients, preferably allowing them to choose a payment method, if possible (e.g., PayPal, credit card, ACH transfer, etc.)

I’d like to request a feature that lets users in Pakistan withdraw their USD balance directly to their local Freelancer accounts that operate in USD currency. Many of us earn and manage our payments in USD, so having a direct USD-to-USD withdrawal option would make a very good addition.

This issue is specially for my personal Pakistan based banking environment. We have to become an Active Tax Payer and be present on that Active Tax Payer List (ATL) which is issued by FBR (Federal Board of Revenue). Then we register with Pakistan Software Export Board (PSEB) as a freelancer or digital technology startup etc. For a Freelancer case, we get registered and after than we can also open dedicated "Freelancer Bank Accounts" in different local banks. These "Freelancer Bank Accounts" allow us to receive and retain about 5K$ of it as USD. Such digital services are all considered as the category of "Exports". Normally 1-2% tax is for all kinds of exports. Being on the ATL and registered with PSEB offers us 0.25% Withholding Tax instead of regular 1-2% Export Tax. But there's a catch to this policy, that is that the incoming funds should be in USD to avail this offer. So we can use any local bank account for incoming USD funds to avail 0.25% Withholding Tax offer. But to retain 5K$ of it as USD we must use these dedicated "Freelancer Bank Accounts" or other USD accounts. I am Discussing "Freelancer Bank Accounts" here is because the account opening process is very simple for these "Freelancer Bank Accounts", we only need ATL and PSEB Certificate of being a Freelancer or a Tech Company. Tech Companies can even use their regular company bank accounts and also retain 100% USD in their accounts and also avail 0.25% Withholding Tax offer. But all this is possible when we are having incoming USD funds. Otherwise with incoming USD funds, there's no eligibility for 0.25% Withholding Tax offer. ElevatePay gives us incoming funds in our local currency PKR. Thus we can't utilize this offer given to us from Pakistan's government.

Today my account has been verified and I am able to use ElevatePay via its Mobile Application. This issue is with security of account. Email, Password, Fingerprint, OTP on email. That all is okay, but there must be an alternative to such verifications and log-ins like through "Google Account Login", or more likely from an authenticator software like, "Google Authenticator" mobile app.

Currently customer support is limited to email, which may delay resolution for urgent issues. Implementing a live chat feature within the app would enable real-time assistance, enhance customer satisfaction, and streamline the support experience.

Instapay is like the egyptian cashapp and it's linked directly to your bank account and all its transfers are instant and its widely accepted In egypt so having my money be instantly sent to my instapay would be really helpful to Me and all of the other fellow freelancers here in egypt and if instapay isn't possible for you to do at this time Tap Tap Send added a feature where you can instantly transfer to a vodafone cash number instantly which I'm sure there is some way you would be able to automate it and add that As a withdrawal method for Egyptians